Support
Something not working, or a question we haven't answered below? Write to support@wrappedthings.app and we'll get back to you within two working days. A screenshot helps if you can include one.
Signing in
Wrapped Things supports Sign in with Apple, Sign in with Google, and a magic link sent to your email — there's no password to remember.
- The magic link didn't arrive. Check your spam or promotions folder, and make sure you typed the address correctly. Links expire after a while, so request a new one if it's been more than an hour.
- The link opened a browser instead of the app. Open it on the same phone the app is installed on.
- You can use the app without an account. Counters stay on your device until you sign in, then sync automatically.
Your data
- Counters are private by default. You choose, per counter, whether friends can see it. Joining a Versus or a group doesn't make a private counter public.
- Offline logging works. Anything you log without a connection syncs the next time you're online.
- Analytics are optional. Turn them off in Me → Privacy → Share usage analytics.
Friends, Versus and groups
- Adding friends: share your invite link from the Me tab, or find people by handle.
- Blocking or reporting someone: open their options from your friends list and choose Block or Report. They aren't told they were blocked.
- Leaving a Versus or a group: open it and choose forfeit or leave. A counter can't be deleted while it's part of an active Versus or group — leave first, then delete.
Deleting your account
Go to Me → Settings → Delete account. This permanently deletes your account and the data linked to it — counters, entries, friendships, Versus history and group memberships. It can't be undone.
If you can't sign in anymore and want your account deleted, email privacy@wrappedthings.app from the address on the account.